Healthcare representative consulting with senior using tablet for Medicaid application

Zero Data Loss. Zero Internet Required. Complete Medicaid Enrollment System.

ProductCrafters built an offline-first application for LTC Senior Planning, enabling field representatives to process Medicaid applications—even in rural areas without connectivity. Secure, reliable healthcare software that works anywhere.

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22 states

Nationwide coverage

100%

Offline capability

Field-tested

Data reliability

4 months

From concept to delivery

🎯The Challenge

Medicaid enrollment is one of the most complex processes in American healthcare. For elderly individuals seeking long-term care benefits, applications involve hundreds of pages of documentation, strict eligibility rules, and life-altering consequences if forms contain errors.

LTC Senior Planning needed to modernize their paper-based field process for representatives who visit seniors in nursing homes and rural areas — often with limited or no internet connectivity.

💡Our Solution

Built an offline-first React application using our web application development expertise that operates reliably without internet, stores encrypted data locally, and syncs securely when connectivity returns — with comprehensive data protection implementing HIPAA security requirements.

The tablet-optimized interface guides representatives step-by-step through complex Medicaid applications with smart validation and automatic calculations, ensuring every workflow matched real-world field operations.

About the Client

LTC Senior Planning

A SOC-certified provider of Medicaid application assistance, LTC Senior Planning has helped thousands of seniors secure long-term care benefits across 22 states in the United States.

Affiliated with Leading Age, AHCA/NCAL, and state senior care associations, LTC partners with nursing facilities and assisted living communities to handle the complex Medicaid enrollment process — transferring the burden from families to specialized professionals. Learn more about our dedicated team approach for long-term partnerships.

By the Numbers

22 StatesCoverage across the US
Thousands ServedMedicaid applications processed
SOC CertifiedData security compliance
5+ AssociationsNational healthcare affiliations

Healthcare field representative working in assisted living facility with tablet and medical documents

Before

Traditional Process

Paper-based forms

Representatives carried stacks of paper forms, prone to damage and loss

Manual calculations

Financial eligibility calculated by hand, leading to frequent errors

No validation

Errors only discovered after submission, causing delays for families

Connectivity required

Unable to work in areas with poor internet access

Data loss risk

Lost forms meant starting over, devastating for vulnerable seniors

After

Digital Solution

Tablet-optimized interface

Clean, intuitive forms designed for field work in any environment

Auto-calculation engine

Complex financial rules automated to eliminate manual calculation errors

Real-time validation

Immediate feedback prevents errors before they happen

Offline-first architecture

Full functionality without internet, syncs when available

Robust data protection

Encrypted local storage with automatic cloud sync when online

ProductCrafters keeps the project moving through constant communication, providing critical status updates throughout the engagement. The quality of their code makes them a valuable partner.

Golda Grossman

Director of Application Development, LTC Senior Planning

Project Highlights:

Delivered production-ready offline-first architecture
Robust data protection across field testing phase
Embedded team collaboration with client engineers
Positive stakeholder feedback pre-nationwide rollout

🏥

Field Visit

Representative meets senior at nursing facility

Healthcare representatives travel to nursing homes and assisted living facilities where seniors reside. They meet face-to-face with elderly individuals who need assistance applying for Medicaid long-term care benefits.

📱

Offline Data Entry

Complete application on tablet without internet

Complete Medicaid applications with zero internet connectivity. The tablet-optimized interface works fully offline in areas with poor WiFi or no cellular service. All form data is stored locally with encryption, enabling uninterrupted work regardless of network availability.

📋

Smart Validation & Document Capture

Real-time checks prevent errors and capture supporting documents

Real-time validation prevents errors before submission. Conditional logic guides representatives through complex eligibility rules and financial calculations. Representatives can scan insurance cards, financial documents, and health records directly from the tablet camera for instant attachment to applications.

☁️

Secure Cloud Sync

Data automatically syncs when connection returns

End-to-end encryption for protected health information with robust security architecture meeting compliance requirements. Data syncs to cloud storage automatically when internet connectivity is restored, ensuring information is safely transferred to the central system with full audit trails.

👥

Team Collaboration & Submission

Complete Medicaid application ready for review

Multiple representatives can work on applications with real-time status updates for supervisors. Completed applications are submitted to state Medicaid offices for processing, with full documentation and supporting materials attached.

256-bit

End-to-End Encryption

All patient data encrypted at rest and in transit using industry-standard AES-256 encryption

HIPAA Security

Local Secure Storage

Sensitive health information stored locally in encrypted IndexedDB with automatic cleanup protocols

SOC 2

Zero-Trust Sync

Data synchronized only over secure HTTPS connections with certificate pinning and integrity checks

Secure data encryption visualization showing protected health information with HIPAA security

When your users work in rural nursing homes without reliable internet, you can't build a standard web app. We architected an offline-first solution that maintains full functionality and data security whether connected or not.

Technologies

React

Redux

PostgreSQL

GraphQL

Relay

Services we provided:

Web Application Development Dedicated Team

From our offices in Europe, we serve healthcare organizations across the United States and globally, delivering healthcare solutions with HIPAA security measures and 24/7 development coverage. Our international team provides continuous development cycles, from MVP to production-ready applications meeting US healthcare regulatory requirements.

Click to enlarge

Our offices

🇵🇹

Portugal

Cascais

🇺🇦

Ukraine

Proskurivska 45, Khmelnytskyi

🇪🇪

Estonia

Kaupmehe tn 7-120, Tallinn, 10114

5.0

★★★★★16 reviews

FaQ

Healthcare software development costs vary based on complexity, features, and compliance requirements. Factors include offline capabilities, data security measures, integration needs, and regulatory compliance. A custom healthcare application like our Medicaid platform typically ranges from $50,000 to $250,000+. Learn more about our web application development services and we offer free consultations to provide accurate estimates based on your specific requirements.

Development timelines depend on project scope and complexity. A basic healthcare application takes 3-4 months, while complex systems with offline capabilities, integrations, and compliance features (like our Medicaid platform) typically require 6-12 months. We use agile methodology to deliver working prototypes within the first month, allowing you to see progress throughout development.

Yes, offline-first architecture is one of our specialties. We've built production healthcare software that operates fully offline, storing encrypted data locally and syncing when connectivity returns. This is critical for field workers in rural areas, nursing homes with poor WiFi, or situations requiring uninterrupted workflow. Our Medicaid application demonstrates this capability across 22 states.

We implement multiple security layers: end-to-end encryption for data at rest and in transit, secure authentication and authorization, encrypted local storage for offline data, automatic security updates, code security audits, and compliance with HIPAA technical safeguards. We also follow OWASP security guidelines and conduct regular penetration testing to identify and address vulnerabilities.

We develop various healthcare solutions: offline-first field applications for healthcare workers, patient management systems, medical forms and documentation tools, healthcare data collection platforms, telehealth applications, electronic health record (EHR) integrations, medical billing software, and compliance management tools. Our focus is on custom solutions for organizations with unique workflows or regulatory requirements.

Offline-first healthcare software is designed to work fully without internet connectivity. It stores data locally on the device using encrypted storage, syncs automatically when connection is restored, and ensures healthcare workers can complete their tasks in rural areas or facilities with poor connectivity. This approach is essential for field workers who can't rely on stable internet access.

We use proven, secure technologies suitable for healthcare: React for responsive interfaces, Redux for state management, PostgreSQL for reliable data storage, GraphQL with Relay for efficient data queries, and Node.js for backend services. For offline capabilities, we implement service workers, IndexedDB, and background sync. All technology choices prioritize data security and HIPAA security standards.

Off-the-shelf software offers generic features that may not fit your workflow, often requires workarounds, and includes features you'll never use. Custom healthcare software is built specifically for your processes, includes only what you need, integrates with your existing systems, and can be updated as your needs evolve. For specialized processes like Medicaid enrollment, custom development ensures the software matches your exact requirements.

Yes, we built a complete Medicaid application platform for LTC Senior Planning that handles complex eligibility calculations, multi-state requirements, offline data collection, and sensitive health information. The system guides field representatives through hundreds of pages of documentation across 22 states. This experience gives us deep understanding of healthcare enrollment processes and regulatory requirements.

Our Commitment to You

We take the risk out of your healthcare software investment

🔒

Free Healthcare Security Assessment

Every consultation includes a complimentary security and compliance assessment—no commitment required. We'll identify gaps in your current systems and provide a roadmap.

📋

No-Obligation Discovery Phase

Week 1 is completely free. We'll map your requirements, assess technical feasibility, and provide a detailed project roadmap before you commit a single dollar.

🎯

Pilot Program Available

Start with a single state or department before nationwide rollout. Validate the solution with minimal investment and real-world field testing.

👥

30-Day Iteration Guarantee

We'll refine and adjust until you're completely satisfied with the solution. Your field workers' success is our priority — unlimited revisions in the first month.

📞

Real-Time Support During Rollout

Direct Slack/phone access to development team during your field deployment. If critical issues arise, we respond within 2 hours during business hours.

🏆

Code Ownership & Documentation

You own 100% of the code from day one. Comprehensive documentation ensures your team can maintain and extend the platform independently.

Bottom line: If we can't deliver secure, offline-first healthcare software with HIPAA safeguards that your field team loves using, you don't pay. Simple as that.

Start Your Risk-Free Project

Need Healthcare Software That Works Offline?

We build healthcare field apps with HIPAA security features and secure data handling using our proven web application development process. Offline-first architecture, delivered in 3-4 months.

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Risk-Free Start

Healthcare Software Development Timeline

FREE

Week 1

Discovery & Planning

HIPAA assessment, no commitment

Month 1-2

Healthcare Prototype

Working MVP with core features

Month 3-4

Secure Healthcare Solution

Production-ready with HIPAA security features

$6M+Raised by clients

15+5-star reviews

2+ yrsAvg. partnership

Oleg Kalyta

Founder & AI Lead

Zero Data Loss. Zero Internet Required. Complete Medicaid Enrollment System.

🎯The Challenge

💡Our Solution