Privacy Policy

This ProdutCrafters Privacy Policy describes the commitment of ProdutCrafters (ProdutCrafters, “We”, “Our”, “Us”) to protect the privacy of Our Customers and website visitors. We have updated Our Privacy Policy with the aim to reflect the changes and comply with requirements of European Union General Data Protection Regulation which enters into force on the 25th of May 2018.
Effective as of August 2, 2023

What does this privacy policy regulate?

This Privacy policy applies to personally identifiable information that may be transferred to Us by ProdutCrafters website visitors, Our Customers (“You”, “Yours”) for the purposes as specified in the respective consent form. This Privacy Policy regulates the use, collection, share and security of personal information (data) which may be provided by Customers while visiting ProdutCrafters website, during the registration process, or for the purposes of using ProdutCrafters Services or Products.

What information is collected?

While interacting with the ProdutCrafters website, as well as other domains and pages operated by ProdutCrafters (hereinafter referred to as the “Website”) and using ProdutCrafters Services, Software or Products (hereinafter collectively referred to as the “Services”), Customer may transfer to ProdutCrafters personally identifiable data such as: name; job title; email; phone number; interests in pricing; We DO NOT collect any sensitive Personal Information such as credit card number etc. We DO NOT collect and process any special categories of Personal data such as information about racial or ethnic origin, political opinions, religious or philosophical beliefs or any other sensitive data. We do not collect any Personal Information of individuals who are younger than 18 years old. ProductCrafters does not allow the use of Services and Website by individuals younger that 18 years old. ProductCrafters limited is the controller of Customer’s Personal Information. Our CRM and marketing automation systems may be the processors of Customer’s Personal Information. All the Personal Information is collected after You have provided Us with explicit consent to processing Your Personal Information and is used in accordance with the specified purposes you have been informed of before you give the consent to processing.

Why do we collect the personal information?

All Personal Information as may be collected may be used for identification and communication with our Customers, marketing purposes, processing requests of potential customers, filling of orders. The explicit purpose of the processing shall be indicated in the respective consent form. We do not use Your Personal Information for any other purposes other than specified in the respective consent form. We collect only adequate and relevant information the scope of which is limited to what is necessary in relation to purposes which they are processed for. We do not collect more Personal Information than is necessary for purposes specified in the respective consent form.

How do we collect and process your personal information?

While collecting and processing Your Personal Information We comply with requirements of respective laws and regulations including the requirements set forth in EU General Data Protection Regulation. We collect the Personal Information for explicit and legitimate purposes as specified in the respective consent form. We do not process any of Your Personal Information in any manner that is incompatible with the purposes specified in the respective consent form. We keep Your Personal Information until you notify us that you no longer wish to share this information. While collecting and processing Your Personal Information We ensure appropriate security of the Personal Information including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

How do we use your personal information?

All Personal Information as may be collected by ProductCrafters shall be used inside the company exclusively for the purposes as specified in the respective consent form. We do not sell, rent or exchange Your Personal Information to any third Parties unless You have provided Your consent to do so. ProductCrafters will not disclose Your Personal Information to any third parties unless such disclosure is required by laws, court order of the competent jurisdiction. In such case We will promptly notify You of such requirement. ProductCrafters may share Your personal information with trusted third party service providers – Our CRM and marketing automation systems. We shall ensure the protection of Your Personal Information by those third parties and shall make respective contractual guarantees with them. In case ProductCrafters is involved in any merger or acquisition, or sells of its assets Your Personal Information may be transferred to the acquiring person. ProductCrafters will notify You of any of such change and provide You with the necessary relevant information regarding the new ownership. At any time, You have the right to withdraw Your consent to processing Your Personal Information by ProductCrafters. Please, refer to the section “How can You correct, update, amend or remove Your Personal Information?” for more details.

How do we protect your personal information?

In order to protect and secure Our Customers’ data ProductCrafters uses relevant security measures including but not limited to internationally security certifications, technical and organisational security measures. Confidentiality and Personnel Practices. The security of Customers’ data and information are of high importance for ProductCrafters. All Customer information constitutes the confidential information with limited access to and is treated respectively. All Our employees and contractual personnel are bound by and comply with ProductCrafters security policies regarding the protection of Customer Information.

How can you correct, update, amend or remove your personal information?

You may correct, update, amend or remove Your Personal Information by contacting us via form. We will reply to Your request regarding any changes and/or amendments to your Personal Information during 10 calendar days following the date we received Your request.

Cookie policy

ProductCrafters may use cookies or similar technologies to collect information about your browsing activities over time while you interact with the Website, Services or navigate the Website. A cookie is a piece of information or file that may be sent and placed to your computer when you access the Website. Our cookies help us analyze how the Website is used by visitors. Our Site may set a cookie on the browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Website. ProductCrafters may use such information with the purpose to track various issues, as for example, the number of visitors on the Website, the number of visitors at each page of the Website, etc. ProductCrafters may use cookies for the following purposes: to collect and analyze the information on how the Website is being used by visitors; to analyze the marketing activities and campaigns; to improve the functionality of the Site. However, these cookies are not required for Site functionality and you are not required to accept any cookies to use the Site. On most web browsers, you will find a “help” section on the toolbar. You may refuse the use of cookies by selecting the appropriate settings, however, please note that if you do this, you may not be able to use the full functionality of the Website.