
Customer Support Agent
24/7 support, multilingual
We build AI agents that actually work—not demos, but production systems handling real tasks for real businesses. Our team combines deep AI expertise with practical engineering to deliver agents that integrate with your tools, learn from your data, and operate within your guardrails.
Oleg Kalyta
Founder & AI Lead
Free Trial
Test our team, no commitmentProof of Concept
Working prototype deliveredProduction Ready
Full AI solution deployed24/7 support, multilingual
insights, forecasting, reporting
back-office automation, process orchestration
24/7 support, multilingual
insights, forecasting, reporting
AI agents are autonomous software systems that perceive their environment, make decisions, and take actions to achieve specific goals. Unlike traditional automation, they adapt to new situations and handle tasks that previously required human judgment.
Automate repetitive tasks
Free your team from mind-numbing busywork. Our agents handle data entry, report generation, ticket routing, and document processing around the clock. One retail client cut their order processing time by 73% after deploying an agent to manage inventory updates and supplier communications.

Improve decision-making
Stop making calls based on gut feeling alone. AI agents analyze patterns across thousands of data points, surface anomalies, and present actionable recommendations in plain language. Finance teams use our agents to flag unusual transactions before they become problems.

Enhance customer experience
Your customers expect instant, personalized responses at 2 AM on a Sunday. AI agents deliver exactly that—handling inquiries, resolving issues, and escalating complex cases to humans when needed. The result? Higher satisfaction scores and fewer burned-out support reps.

Save time & reduce costs
The math is straightforward: tasks that took hours now take minutes. A mid-sized logistics company we worked with reduced their operational overhead by 40% within six months. The agent handles dispatch coordination, route optimization, and carrier communications without breaking a sweat.


24/7 support, multilingual

lead nurturing, outreach, personalization

insights, forecasting, reporting

back-office automation, process orchestration

FinTech, Healthcare, eCommerce, Logistics, etc.
Get a free assessment to identify which processes in your business can be transformed with intelligent automation.
We analyze your business processes, identify automation opportunities, and define clear goals for your AI agent. This includes mapping workflows, understanding data sources, and establishing success metrics.
Our team designs the agent architecture, selects the optimal LLM and tools, and plans integrations with your existing systems. We create detailed specifications for agent behavior, guardrails, and fallback scenarios.
We build the AI agent using frameworks like LangChain or LangGraph, implement tool integrations, and fine-tune prompts for your specific use cases. Iterative testing ensures the agent handles edge cases reliably.
Rigorous testing across diverse scenarios, load testing, and security audits. We validate agent responses for accuracy, safety, and alignment with business rules before deployment.
We deploy your agent to production with comprehensive monitoring, logging, and alerting. This includes setting up dashboards for tracking agent performance and user satisfaction.
Continuous improvement based on real-world usage data. We refine prompts, expand capabilities, and provide ongoing maintenance to ensure your AI agent evolves with your business needs.
Fraud detection agents that catch suspicious transactions in milliseconds. Risk assessment systems that evaluate loan applications overnight. Trading assistants that monitor market conditions and execute strategies within defined parameters. Compliance agents that scan documents and flag regulatory issues before they become problems. See how we built Finsu.
Patient triage agents that assess symptoms and prioritize urgent cases. Appointment schedulers that handle rescheduling, reminders, and no-show follow-ups. Clinical decision support systems that surface relevant research during diagnosis. Administrative agents that manage billing inquiries and insurance pre-authorizations. See how we built Healify.
Shopping assistants that understand natural language queries and find products across massive catalogs. Inventory agents that predict stockouts and trigger reorders automatically. Personalization engines that tailor recommendations based on browsing behavior and purchase history. Returns processing agents that handle refund requests without human intervention. See how we built Beauty Advisor.
Route optimization agents that recalculate delivery paths as conditions change. Demand forecasting systems that account for seasonality, promotions, and external factors. Warehouse agents that coordinate picking, packing, and shipping operations. Carrier management agents that negotiate rates and track shipments across providers. See how we built EvLuv.
Contract review agents that identify risky clauses and missing terms in minutes rather than hours. Legal research assistants that scan case law and surface relevant precedents. Due diligence agents that comb through document rooms during M&A transactions. Intake agents that gather client information and assess case viability.
Claims processing agents that assess damage from photos and documentation. Underwriting assistants that evaluate risk factors and suggest appropriate coverage. Policy service agents that handle endorsements, renewals, and cancellations. Fraud investigation agents that detect patterns across claims and flag anomalies for review.
Predictive maintenance agents that analyze sensor data and schedule repairs before equipment fails. Quality control agents that inspect products using computer vision. Production planning agents that optimize scheduling based on orders, capacity, and material availability. Supplier communication agents that manage purchase orders and delivery coordination.
Network monitoring agents that detect outages and initiate troubleshooting procedures. Customer service agents that resolve billing disputes and plan changes without escalation. Technical support agents that diagnose connectivity issues through guided conversations. Churn prediction agents that identify at-risk customers and trigger retention offers.
Property matching agents that understand buyer preferences and surface relevant listings. Lead qualification agents that engage website visitors and schedule showings. Market analysis agents that compile comparable sales and generate pricing recommendations. Transaction coordinators that track deadlines and chase missing documents. See how we built Breeze.
Tutoring agents that adapt to student learning pace and identify knowledge gaps. Enrollment assistants that answer prospective student questions and guide application processes. Administrative agents that handle course registration, grade inquiries, and scheduling conflicts. Content recommendation engines that suggest supplementary materials based on curriculum progress.

AI Support Agent
Case Study

Healify
Case Study
Flexible options that match how you work
$3,000 - $5,000
1-2 weeks
Identify the right use cases before committing to development. We analyze your workflows, assess feasibility, and define MVP scope.
Best for: Teams exploring AI agent possibilities
$15,000 - $75,000
4-12 weeks
Clearly defined agents with known scope. We quote based on complexity and integrations, then deliver on budget.
Best for: Single-agent implementations with clear requirements
Custom monthly
Ongoing
Continuous operation, optimization, and expansion. We monitor performance, refine prompts, and add capabilities over time.
Best for: Enterprise deployments requiring ongoing evolution
Typical path: Discovery Workshop → Fixed-Price pilot → Managed Services as you scale.





What most impressed me about ProductCrafters was their dedication to my project and understanding of our goals. They were very honest and transparent throughout the entire process.
They were flexible, and it was easy to work with them on a day-to-day basis. Their brilliant ideas were critical to the project success.

Out of over 40 applicants, we selected ProductCrafters based on their experience, technical expertise, and cost estimate. The team showed deep technical expertise, a strong work ethic, and honesty.

The team has honest billing practices and creates incredible value for the cost. Working with ProductCrafters has saved us hundreds of thousands of dollars compared to domestic firms.

The quality of their code makes them a valuable partner. They thought holistically about solutions and brought up all-encompassing ideas.

Their insightful advice has maximized the application's performance. We're actually learning things from ProductCrafters that we can adapt and use in other applications.

Customer stories


Free Trial
Test our team, no commitmentProof of Concept
Working prototype deliveredProduction Ready
Full AI solution deployed
Oleg Kalyta
Founder & AI Lead